At Spear & Arrow Therapeutic, your feedback is important to us. We welcome your input, whether it’s to provide compliments, suggest opportunities for improvement, or voice a concern.

Your feedback can encompass:

Compliments: If you’ve observed areas where we excel or wish to recognise a team member who has made a positive impact, please let us know. By sharing what you appreciate, you empower us to continue delivering these exceptional services and to acknowledge our dedicated staff.

Opportunity for Improvement: Your ideas on how we can enhance our services or perform better are invaluable. Your suggestions guide us in improving and tailoring our services to better align with your needs and preferences.

Complaints: We are committed to addressing any concerns you may have about your experiences with Spear & Arrow Therapeutic. Whether it pertains to a specific individual, service, or any aspect of your interaction with us, we want to hear from you. Rest assured, we will respond to any complaints within three working days, ensuring your concerns are addressed promptly.

At Spear & Arrow Therapeutic, your feedback drives our continuous improvement, and we greatly appreciate your contributions in helping us provide the best services possible.

If you would like to share your feedback with Spear & Arrow there are 3 ways to do so:

  1. Complete the online form below
  2. Email hello@spearandarrow.com.au
  3. Phone 0418 247 242